POLICIES CANCELLATION/RESCHEDULING: If you need to reschedule, please give us at least 24-hour notice. Short notice cancellations and/or missed appointments are detrimental to our stylists so we reserve the right to require a non-refundable prepayment for services at the time of scheduling. YOUR CARD WILL NOT BE CHARGED. LATE POLICY: Please call if youre running late to your appointment. Arrivals later than 15 minutes may need to be rescheduled or service may be shortened. A credit card will be required to reserve any appointment booked online. When scheduling by phone a credit card will be required for appointments 90 minutes or longer. Your credit card is secure. Your credit card number is stored in an encrypted third-party account. We do not have access to your full card number and can only charge for services submitted from our website.